Our Promise: Your uploaded images are only used during processing and deleted within minutes. We never store, collect, or share your image data.
1. Information Collection
ImageToText AI (imagetotextai.net, referred to as "we" or "us") takes your privacy seriously. This policy explains how we collect, use, and protect your information.
1.1 Information You Provide
- Uploaded images: The images you upload when using our text extraction service. These are used solely for performing text recognition.
- Contact information: Email address and other details you provide when reaching out to us.
1.2 Information We Collect Automatically
- Access logs: Basic information including your IP address, browser type, visit time, and pages accessed.
- Usage data: Service statistics like processing counts and feature preferences to help improve our service.
- Device information: Technical details such as device type, operating system, and browser version.
2. How We Use Your Information
The information we collect is used only for the following purposes:
- Providing, maintaining, and improving our image-to-text service
- Processing your images and returning recognition results
- Responding to your inquiries and requests
- Analyzing service usage to optimize user experience
- Sending service-related notifications (such as changes or maintenance updates)
- Complying with legal and regulatory requirements
3. Data Storage & Security
Images are deleted within minutes after processing: Your uploaded images are only temporarily used during processing. Once complete, image data is removed from our servers and is never stored on any persistent storage.
Access controls: We implement strict access controls; only authorized personnel can access service-related systems.
Security measures: We use industry-standard security measures including SSL/TLS encryption, firewalls, and regular security audits.
Retention period: Image files are deleted within minutes after processing. Non-image data like access logs is retained for no more than 12 months.
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information.
We may share your information only in the following circumstances:
- Service providers: We may use third-party vendors to help deliver our services (such as cloud servers, API services). These providers are obligated to protect your information.
- Legal requirements: We may disclose information when required by law, regulation, or government order.
- Protecting rights: We may disclose information when necessary to protect our legal rights, user safety, or public safety.
5. Cookies
We use cookies and similar technologies to enhance your browsing experience:
- Essential cookies: Required for basic website functionality.
- Analytics cookies: Help us understand site traffic and user behavior to improve service quality.
You can refuse cookies through your browser settings, but this may affect some website features.
6. Your Rights
Under applicable law, you have the following rights:
- Right to know: Understand how we collect and use your information.
- Right to access: Request a copy of information we hold about you.
- Right to correction: Request correction of inaccurate personal information.
- Right to deletion: Request deletion of your personal information.
- Right to withdraw consent: Withdraw previously given consent.
To exercise any of these rights, please contact us using the information at the bottom of this page.
7. Children's Privacy
Our service is not intended for children under 14 years of age. We do not knowingly collect personal information from children under 14. If you believe we have collected information from a child, please contact us and we will promptly delete the relevant information.
8. Policy Changes
We may update this privacy policy from time to time. The updated policy will be posted on this page with an updated "Last updated" date. For significant changes, we will notify you through website announcements or email. We recommend reviewing this policy periodically.
9. Contact Us
If you have any questions or suggestions about this privacy policy, please contact us:
- Email: [email protected]
- Website: https://imagetotextai.net